|WHAT IS THE Jr. CYCLONE CLUB?||MEMBERSHIP BENEFITS|
The Jr. Cyclone Club is the official fan club for Cyclone fans 12th grade and younger.
What’s new for the Jr. Cyclone Club in 2015-2016?
Club members receive an official club t-shirt, lanyard, membership card, invitations to special events & admission to over 70 sporting events at Jack Trice Stadium and Hilton Coliseum, including:
Jr. Cyclone membership cards are not valid for men’s basketball games. Members and their families will be given an opportunity to purchase tickets for select men’s basketball games. Detailed information will be sent in the fall.
Members do not receive free admission to post-season events. For example, NCAA Tournament events would require the purchase of a youth ticket to attend.
|NEED ASSISTANCE?||MAILING ADDRESS|
Please contact the Iowa State Athletics Marketing Office by phone at 515-294- 3558, by email at firstname.lastname@example.org or stop by the Jacobson Athletic Building:
|Jr. Cyclone Club
Iowa State Athletics
Jacobson Athletic Building
Ames, IA 50011- 1140
|Located on the NE corner of Jack Trice Stadium between Lot s 85E and S8, this family-friendly environment includes inflatable attractions, face painting and other activities for kids. All free! And this is also where the Jr. Cyclone Club is stationed on game day - stop on by! We open three (3) hours before kickoff at each home game and we close 30 minutes prior to kickoff.
|FREQUENTLY ASKED QUESTIONS|
|Who is eligible to be a Jr. Cyclone Club member?||All children 12th grade and younger. Note: children two (2) years of age and older must either have a game ticket or a Jr. Cyclone Club membership to gain access to Jack Trice Stadium and Hilton Coliseum (the membership card has a bar code on it which is scanned at the stadium gates for entry).|
|When do we receive the packets with the shirt, membership card, and other materials?||
The annual "Packet Pick-Up Day" is generally held in July (and additional pick-up days in the Jacobson Athletic Building). After that, we will mail membership packets in late July and in August. From then on, packets are mailed out every week. However, packets are NOT mailed the week of any home football game (packets are to be picked up at Cyclone Experience on game day – see the other side of this page for our game day location).
|How do Jr. Cyclone Club members get into events?||Members MUST have their membership card for admission into Jack Trice Stadium and Hilton Coliseum (the card will be scanned upon entering our venues – again, with the exception of men’s basketball games and the Iowa State vs Iowa wrestling meet). Parents/guardians must purchase a game ticket to gain admission into these venues as well.|
|What happens if the Jr. Cyclone Club membership cards get lost or misplaced?||
Depending on the age of the member, we highly encourage parents to keep a close eye on the membership card by placing them in their wallets or purses for safe- keeping. We understand that losing the membership card may happen and cards are lost even when on the lanyards; however, there could be another full price fee for another membership card, so please handle them with care.
If you have questions, simply email Beth Handlos right away if you are missing a card email@example.com or call her at 515-294-3558.If you lose a card on game day or forget it at home, stop by Cyclone Experience for a new membership card or temporary one-time pass.
|Why do I have to give my email address when registering?||All Jr. Cyclone Club announcements and updates are sent via email. The provided email address will only be used for Jr. Cyclone Club related emails. Upon your written request, we can remove or change your email address (but just note that you will not receive any updates or any further information).|
|It's getting closer to the next game and I haven't received my membership packet, how does my member get into the event?||
Again, packets will not be mailed the week of any home game (you are highly encouraged to renew/sign-up kids in the spring/early summer to avoid long lines on game day due to last minute membership registrations); therefore, parents must stop by Cyclone Experience on game day to pick up their packet - especially the membership card - prior to entering Jack Trice Stadium.
For events at Hilton Coliseum, parents need to contact Beth Handlos and she can place a membership card at Hilton Will Call under the parent’s name (and then we send the shirt and lanyard in the mail). Last minute memberships to attend sporting events at Hilton cannot be guaranteed if the request is made on a Friday or on the weekend.
If you have questions prior to game day, contact Beth Handlos in the Athletics Marketing Department by phone at (515-294-3558) or via email (firstname.lastname@example.org).
|The t-shirts ran small last year -- what will they be like this year so I know the best size to order (and do they shrink)?||The brand of the shirt depends on the company used to produce the shirts, but plan on the shirts running small. They will shrink when washed as most of the shirts are 100% cotton. Also, shirts can only be exchanged for a different size as long as they have not been washed and we still have them in stock.|
|Do Jr. Cyclone Club members have to wear their shirts to the events?||It is not mandatory for members to wear their club t-shirts to events, but highly encouraged. However, please remember that it's the membership card that gains a member access to Jack Trice Stadium and Hilton Coliseum, not the shirt.|
|I forgot my username and password that I created to renew my child’s membership, now what?||You will need to email Beth Handlos (email@example.com) to re-set your username & password. Reminder to keep your username and password somewhere safe for easy access in the future as you’ll need them every spring to renew memberships online.|
|I need to update my contact information (mailing address, email, phone, etc.) how can I do that?||Simply click the "Renew My Membership" button at the top of the page. Enter your username & password. On the left-hand side of the page, click "Update Profile".|
Photographs or video/audio recordings may be taken of you or your child during Jr. Cyclone Club activities. Unless you request otherwise, your application will be considered permission for Iowa State University and the Department of Athletics to photograph, film, audio/video tape, record and/or televise your image and/or voice or the image and/or voice of your child for use in any publications or promotional materials, in any medium now known or developed in the future without any restrictions. If you object to ISU using your or your child's image or voice in this manner, please notify the Department of Athletics, in writing, at the time of your application.
WAIVER and RELEASE FROM LIABILITY
As a participant in the Jr. Cyclone Club, your child may engage in activities that could cause injury, including but not limited to, playing physical games, face painting, using inflatable play toys, and interacting with college athletes or community representatives. Your application will be considered permission for your child to participate in these activities and that you agree to release, waive, discharge and covenant not to sue the State of Iowa, the Board of Regents of the State of Iowa, Iowa State University, the Department of Athletics, and any of the officers, servants, agents and employees of the above-mentioned entities for any injury or liability arising out of or that occurs as a result of participation in the activities of the Jr. Cyclone Club. If you object to your child participating in any activity, please notify the Department of Athletics, in writing, at the time of your application.