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Cyclones Ticket Exchange

Can't make it to a game? Need to sell your seats to another Iowa State fan? You've found the right place.

Now you can use TicketExchange, Iowa State's only authorized re-sale site, through your My Cyclone Athletics Account at cyclones.com to sell your season tickets anonymously to other fans. TicketExchange utilizes Ticketmaster's secure online selling service.

This service offers season ticket holders and fans an official and secure forum for selling and buying tickets online, and gives season ticket holders a stake in the thriving secondary market. The total integration of TicketExchange with your My Cyclone Athletics Account at cyclones.com provides season ticket holders with a seamless solution for selling seats online to other fans.

For step-by-step instructions on selling your tickets using Ticket Exchange click here.

For step-by-step instructions on purchasing tickets using Ticket Exchange click here.


10 Reasons to Use TicketExchange at cyclones.com:

1. Iowa State's only authorized re-sale site. Protect yourself and your ticket buyers with a safe and secure source for selling and buying legitimate Iowa State University tickets in the secondary market.
2. All buyers and sellers have assurance that they will be "made whole" if an event is ever cancelled, and all tickets bought and sold through TicketExchange are guaranteed to be valid with bar coding technology.
3. Fast and seamless sale and delivery of your tickets - you don't have to mail tickets and you never have to collect payments.
4. Reach hundreds of thousands of fans nationwide who visit cyclones.com and Ticketmaster.com for information and to buy tickets.
5. Market to thousands of fans who are willing to pay top dollar for your seats.
6. Maintain control of your tickets by setting TicketExchange posting parameters.
7. Assure that you have complete anonymity when selling your tickets.
8. Comply with all state, local and team regulations regarding the sale of tickets.
9. Tickets can be sold at face value or above to maximize the return on your investment.
10. All money from tickets you sell is immediately and conveniently placed into your account as a deposit toward your following year's season tickets*

*90% of the payment will be credited to your season ticket account. There is a 10% posting fee for all tickets sold


 

Instructions on selling your tickets

Selling Tickets
1. Visit your "My Cyclone Athletics Account page by clicking here."
2. Enter your "Account ID or Email Address" and Password to log in to your My Cyclone Athletics Account. If you have forgotten your password, use the "Forgot Your Password" link. If you are still having issues contact the Athletics Ticket Office at 1-888-478-2925.
3. Click on the "Manage My Tickets" link located under Quick Links on the left side of the page.
4. Browse the desired event, select your seats, and hit Sell.
5. Set your posting information, then continue.
6. Your tickets are shown as On Sale.
7. A buyer browses, selects, and purchases your tickets.
8. Your original tickets are voided and new tickets are issued.
9. Your tickets are shown as Sold.
10. The payment for your tickets is automatically credited to your season ticket account and will be applied to your following year's season tickets (90% of the payment will be credited to your season ticket account. There is a 10% posting fee for all tickets sold).

Reprinting Lost/Stolen/Damaged Tickets
1. Visit your "My Cyclone Athletics Account page by clicking here."
2. Enter your "Account ID or Email Address" and Password to log in to your My Cyclone Athletics Account. If you have forgotten your password, use the "Forgot Your Password" link. If you are still having issues contact the Athletics Ticket Office at 1-888-478-2925.
3. Click on the "Manage My Tickets" link located under Quick Links on the left side of the page.
4. Browse the desired event, select your seats, and hit Print.
5. Your original tickets will be voided and new tickets will be issued.
6. Select "Print Your Tickets" in the Ticket Options box.
(a $2 per ticket Authentication and re-issue fee will be charged).
7. Enter your Billing Information and click "Accept".
8. At the confirmation screen, click the "Print Tickets" link to print your tickets.

Forwarding Tickets
1. Visit your "My Cyclone Athletics Account page by clicking here."
2. Enter your "Account ID or Email Address" and Password to log in to your My Cyclone Athletics Account. If you have forgotten your password, use the "Forgot Your Password" link. If you are still having issues contact the Athletics Ticket Office at 1-888-478-2925.
3. Click on the "Manage My Tickets" link located under Quick Links on the left side of the page.
4. Browse the desired event, select your seats, and hit Forward.
5. Enter the recipients' information, choose an email notification and click "Continue".
(a $2 per ticket fee will apply and you may elect to have this paid for by the recipient).
6. Verify the forwarding information and click on "Email Tickets". You will receive an email confirmation that the tickets were sent.
7. Your original tickets are voided and new tickets are issued when claimed by the recipient (The forwarded tickets can be cancelled anytime before they are accepted by logging into your My Cyclone Athletics Account and clicking cancel at the "Manage Your Tickets" screen).

Recipient Procedure
8. The recipient will receive an email notification that tickets have been forwarded to them. Select "Accept Tickets".
9. Recipient should log in to their My Cyclone Athletics Account or click "Create Account" and build an account.
10. Select "Print Tickets" and click continue.
11. Click on "Accept Offer" to complete web pickup.
12. Click on "Download and print tickets now", then print your tickets.


Instructions on purchasing tickets

1. Visit the "Cyclones Ticket Exchange" page.
2. Select desired event and click on "Buy".
3. Browse the available tickets, choose your desired tickets, and click "Buy Tickets".
4. Log in to your My Cyclone Athletics Account or sign up for an account.
5. Enter your billing information and click "Purchase Tickets".
6. A ticket confirmation page will appear. Click the "Print Now" button to print your tickets.




 


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